At Orla Voyage, we aim to ensure your outdoor and travel products are delivered safely and on time. Please read our shipping policy carefully.
1. Order Processing:
Orders are processed within 1–2 business days after receiving your order confirmation.
As we offer Cash on Delivery (COD) only, orders are confirmed once delivery is scheduled.
2. Delivery Time:
Standard delivery usually takes 3–7 business days, depending on your location.
Remote areas may experience slightly longer delivery times.
3. Shipping Charges:
Shipping charges, if any, will be clearly mentioned at checkout.
Some locations may qualify for free shipping offers during promotions.
4. Tracking Orders:
You will receive delivery updates via email or SMS when your order is dispatched.
Please note that exact delivery times may vary due to courier logistics or unforeseen circumstances.
5. Delayed or Lost Shipments:
If your order is delayed beyond the estimated delivery time, please contact us at [email protected].
We will work with the courier to resolve any issues and ensure your order reaches you safely.
6. Contact Information:
For any shipping inquiries or concerns, please contact:
Email: [email protected]